All Vetra pieces are crafted from genuine 925 sterling silver — hallmarked and certified. Some pieces feature 14K or 18K gold plating over the sterling silver base. Stones used include moissanite, high-carbon diamond, zircon, natural opal, citrine, and peridot. Every piece is clearly labelled on its product page.

Yes. All Vetra pieces are hypoallergenic and nickel-free where noted on the product page. Our 925 sterling silver base ensures they are safe for sensitive skin. If you have specific metal allergies, please check the material section on the individual product page before purchasing.

Our proprietary anti-tarnish coating is applied over the 925 silver to prevent oxidation. This means your Vetra piece stays shiny and brilliant through daily wear — including light workouts, hand washing, and normal contact with skin. It significantly extends the life and shine of your jewellery without any extra effort from you.

Moissanite is a lab-grown gemstone that is visually nearly identical to a diamond — with even more brilliance and fire. It is a real, durable gemstone (9.25 on the Mohs hardness scale) that is not a fake diamond. It is simply a different, more affordable stone with comparable or superior visual qualities. Many customers prefer moissanite precisely because it looks stunning and is conflict-free.

Clean with a soft, dry cloth after wearing. Avoid prolonged exposure to water, perfume, lotions, and harsh chemicals. Store in the pouch or box provided when not wearing. For gold-plated pieces, avoid rubbing on rough surfaces to preserve the plating. With basic care, your Vetra piece will look beautiful for years.

Orders are dispatched within 5–6 business days. Estimated delivery is 20–25 business days for standard shipping. Express options may be available at checkout. You will receive a tracking link via email and WhatsApp once your order is dispatched.

Yes! Free shipping is available on all orders above ₹999 across India. For orders below ₹999, a small shipping fee applies and is calculated at checkout.

Yes, COD is available on select orders across India. The option will appear at checkout if your pincode is eligible. Prepaid orders are dispatched faster and are given priority processing.

Absolutely. Once your order is dispatched, you will receive a tracking number via email and WhatsApp. You can use this to track your package in real time. If you face any issues, contact us on WhatsApp at +91-7977687828 and we will assist immediately.

Yes, Vetra ships internationally. Shipping times and rates for international orders vary by destination and are calculated at checkout. Please allow additional time for customs clearance in your country.

We offer a 7-day hassle-free return policy. If you are not satisfied with your purchase, you may return it within 7 days of delivery. The item must be unworn, undamaged, and in its original packaging. To initiate a return, contact us via WhatsApp at +91-7977687828 or email support@vetrajewels.in.

Once we receive and inspect your return, refunds are processed within 5–7 business days back to your original payment method. COD orders are refunded via bank transfer — please share your account details when initiating the return.

We are so sorry if this happens. Please WhatsApp us at +91-7977687828 with a photo of the item within 48 hours of delivery. We will arrange an immediate replacement or full refund — no questions asked.

Measure the inner diameter of a ring that fits you well, or wrap a thin strip of paper around your finger, mark where it overlaps, measure the length, and divide by 3.14 to get your diameter in mm. Size guide: Size 5 = 15.7mm | Size 6 = 16.5mm | Size 7 = 17.3mm | Size 8 = 18.2mm | Size 9 = 18.9mm | Size 10 = 19.8mm | Size 11 = 20.6mm | Size 12 = 21.4mm. We recommend measuring at the end of the day when fingers are slightly larger.

16 inches: sits at the collarbone (classic choker-to-collar length). 18 inches: sits just below the collarbone (most popular, versatile). 20 inches: sits at the top of the chest (great for layering). If in doubt, 18 inches works beautifully for most necklines and body types.